...
- The processing of ADC Event takes a long time and users are getting error.
- On the device (browser), get error "Please report the following error: Server Error" and users need to restart the application.
- There is error in NLINK event log: "Timeout occurred while waiting for processing to be completed"
- The NLINK ADC to SAP Solution will automatically log users off if there is no activity for a specified period of time. If this timeout is not managed and set properly, users can be logged-off sooner than they would like.
...
The problem typically occurs when a specific ADC Event takes a long time complete processing and send back a response to devicethe scanner. The processing of the NLINK Event has to occur with the in within the time specified in the "Synchronous Message Timeout" value. This setting is found in the NCM under the 'Advanced Properties' tag of System Properties. By default it is set to be 60 seconds.
If processing of the Event takes longer then than this time period, then change the value to suitable a suitably higher value. But it is recommended that the underlying reason for the Event taking a long time be addressed rather then than simply changing this value to be higher.
This value indicates the upper bound for the timeout if the Event does not complete. If the Event takes a lesser time to process, then the timeout will not be used.
...